Join thousands of Merseylink customers by having your own TransportMe Smartcard and start claiming a 20% discount on fares today. These credit card-sized digital wallets will allow you access to an online account that stores your credit usage for any of Merseylink’s general-access services. TransportMe Smartcards make travel easier, faster, and cheaper.

When boarding a Merseylink bus, tap your TransportMe Smartcard on the driver’s ticket machine, let the driver your destination, and the driver will issue you with a ticket. The cost of the trip will be deducted from your balance. You do not need to tap off.

Your TransportMe Smartcard is set with information such as your concession details, so the correct fare is automatically deducted and you are debited the correct amount. When your travel credit is getting low, simply top it up with new credit. You can get a current balance by asking the driver or using the TransportMe Mobile App

All TransportMe Smartcards are free.

There are a number of benefits:

  • Every time you use your TransportMe Smartcard you receive a 20% discount on the selected single cash fare.
  • Because the passenger and driver do not have to handle cash, boarding times are reduced allowing the bus service to operate more efficiently and with less delay to passengers.

You can apply for a TransportMe Smartcard online here, in person by visiting Merseylink’s Head Office in Wesley Vale, or by phoning the office on 6427 7626 and asking to sign up for a TransportMe Smartcard. There is no fee to sign up.

The only cards accepted on Merseylink Services can be found here.

TransportMe Smartcards can only be used on general-access services. They cannot be used on dedicated school buses.

To check your credit and top up on the go, log in to your TransportMe account on the TransportMe Passenger App. You can download the app on both the App Store (for iOS devices), or Google Play (for Android devices). You can set alerts for low credit within the TransportMe Mobile App

If using a TransportMe Smartcard, the cost of your journey together with your remaining credit balance on your card is displayed on the iPad facing the driver.

The TransportMe Passenger App is available on both the App Store (for iOS devices), or Google Play (for Android devices)

You can top up your TransportMe Smartcard credit by:

  • TransportMe App Recharge ($10 minimum + credit card fee)
  • By Calling Merseylink Office – Credit Card Recharge ($10 minimum + credit card fee).
  • In-Person at Merseylink’s Office – Cash or Credit Card Recharge ($10 minimum + credit card fee).
  • On-Bus Cash Recharge – As much cash as you desire, no fees.

You can report your card as lost or stolen in one of the following ways:

  1. in person at Merseylink Head Office.
  2. by calling the office on 6427 7626
  3. by completing a TransportMe Smartcard Replacement Form
From 12:01 on Saturday 25 June 2022, face masks will no longer be required on public transport.
Although wearing face masks will no longer be required in these settings, individuals who wish to continue wearing masks are encouraged to do so.
Healthy behaviours may also help slow the spread of the regular Flu, so please be proactive in staying healthy and follow the Covid Safe Behaviours

Public Health Face Mask Information